Frequently Asked Questions
Moving FAQs
How can I get a moving estimate?
We make it easy to get a personalized quote! You can start by filling out our Online Estimate Form or giving us a quick call at 951-618-1242. We also offer flexible quoting through video submissions—just record your home’s contents using your phone and send on our Facebook page. Need a more hands-on approach? We can also schedule a complimentary in-person walkthrough to assess your items and packing needs.
What should I look for when choosing a moving company?
A reliable mover should have a physical office, be licensed, and carry proper insurance. Avoid newly established movers without a proven track record, as they may lack the experience—or worse, be untrustworthy. Don’t hesitate to ask for references; satisfied clients are the strongest proof of great service.
Can I leave my belongings inside furniture when moving?
We recommend emptying all furniture before the move. Removing clothes and other contents from dressers, armoires, and desks reduces weight and minimizes the risk of damage. The only exceptions might be small, lightweight pieces with non-fragile contents, but it’s always best to pack everything separately for a smoother move.
Is there an extra charge for moving items like pianos?
No extra fees for large items like pianos! We charge the same rate, and our experienced team has the training and equipment to move heavy or delicate pieces with care.
What happens if the weather is bad on moving day?
Rain or shine, we’re committed to getting your move done. While bad weather may slightly affect timing, our movers will take extra precautions—like protecting floors and carpets—to ensure your belongings and home stay clean and safe.
Do you provide moving boxes and packing materials?
Yes! If you’re packing your own items, we can supply sturdy boxes and materials. Many of our trucks carry extras in case last-minute packing is needed. We recommend using high-quality, double-corrugated boxes instead of free boxes from stores, which are often too weak and can increase labor time.
Moving FAQs: Get a Personalized Quote & Choose the Right Mover
What types of storage does Jon’s Moving and Storage offer?
We provide a range of flexible storage options, including short-term, long-term, and monthly plans. Whether you’re between homes, downsizing, or simply need extra space, we have secure solutions for both residential and commercial needs.
Can I access my stored items when needed?
Absolutely. You can retrieve your belongings with just 24 hours’ notice. Our access policy ensures both convenience and security for your peace of mind.
Do you store business inventory and equipment?
Yes, we offer dependable commercial storage for businesses across Southern California. Whether it’s office furniture, records, or equipment, our facility is equipped to securely house a wide range of business assets.
Are you equipped to handle government or military storage?
We are! Our facility meets the strict protocols required for storing government and military property. If we can safeguard official assets, you can trust us to take care of your personal belongings with the same level of care.
What areas do you serve for storage?
Our services extend throughout Southern California, including Lake Elsinore, Temecula, Murrieta, Corona, Menifee, Hemet, Riverside, San Diego, Orange County, Escondido, Fallbrook, and San Bernardino.
Junk Removal FAQs
What makes your junk removal service stand out?
We combine speed, professionalism, and care—offering same-day service, eco-conscious practices, and a friendly team that shows up on time, in uniform, and ready to help. It’s not just about hauling junk; it’s about delivering a five-star experience every time.
How fast can you schedule a junk removal service?
We pride ourselves on quick response times! In many cases, we can offer same-day or next-day junk removal—so you can reclaim your space as soon as the cleaning mood strikes.
What types of junk do you remove?
We haul away just about anything—furniture, yard waste, broken appliances, renovation debris, and more. Whether it’s one item or a whole property cleanout, we’re equipped to handle it.
Do you recycle or donate items?
Absolutely. We’re committed to eco-friendly junk removal. If your unwanted items can be reused or recycled, we’ll take the time to divert them from the landfill. We donate usable goods to local organizations whenever possible.
Is there a size limit to what you can haul away?
Not at all! We take items big and small—from old mattresses and couches to bulky construction leftovers. No matter the size or volume, we’ll help clear it out efficiently.
What areas do you serve for junk removal?
We provide junk removal services across Southern California, including Murrieta, Temecula, Menifee, Wildomar, Lake Elsinore, Corona, and surrounding neighborhoods. If you’re nearby and need help clearing clutter, we’ve got you covered.
Cleaning FAQs
How can I get a cleaning service estimate?
It’s easy! Just click the button below to fill out a quick form with a few details about your space and cleaning needs. One of our friendly team members will get back to you with a personalized, no-obligation quote—fast and hassle-free.
How often can I schedule cleaning appointments?
Our services are fully customizable. Whether you prefer weekly, bi-weekly, or monthly visits—or just need a one-time deep clean—we’ll build a schedule that works best for your lifestyle and home.
Do you offer move-in or move-out cleaning?
Yes, we do! Our move-in service prepares your new space for a fresh start, while our move-out cleaning ensures your previous home is left spotless for the next resident or inspection. We’ll handle the scrubbing, sanitizing, and final touches.
Can you clean apartments or smaller spaces?
Absolutely. We clean all types of residences, including apartments, condos, and multi-family homes. No matter the size, we believe everyone deserves a clean and healthy living space.
Do you offer special event cleaning?
Yes! We can prepare your venue for any special occasion—weddings, birthdays, anniversaries, and more. Our team will ensure the space looks immaculate before guests arrive.
What makes your cleaning service different?
We focus on detailed cleaning and excellent customer care. From flexible scheduling to spotless results, our experienced team brings professionalism, efficiency, and a commitment to making your home or event space shine.